Terms & Conditions

Last updated: September 5, 2025

1. Introduction

Welcome to Foxy Fabrications UK. These Terms and Conditions ("Terms") govern your use of our website at https://www.foxyfabrications.co.uk and your purchase of products from us.

By accessing our website or making a purchase, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

2. About Us

Foxy Fabrications UK is a sole trader business based in the United Kingdom, specializing in handmade crafts, custom badges, and unique fabricated items.

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our products
Colors and appearance may vary slightly due to monitor settings and handmade nature of items
All products are made to order unless specified as "ready to ship"

3.2 Custom Orders

Custom badges and bespoke items are made specifically for you
Custom orders cannot be cancelled once production has begun
We will provide mockups or previews where possible before production

4. Ordering and Payment

4.1 Order Process

Orders are processed once payment is received and confirmed
We reserve the right to refuse or cancel orders at our discretion
Order confirmation will be sent via email

4.2 Pricing and Payment

All prices are in British Pounds (GBP) and include VAT where applicable
Payment is required in full at the time of ordering
We accept major credit cards and PayPal through secure payment processors
We do not store payment card details on our systems

5. Delivery and Shipping

5.1 Processing Time

Standard items: 3-5 business days
Custom items: 7-14 business days (may vary based on complexity)
Processing times exclude weekends and public holidays

5.2 Shipping

UK shipping typically takes 2-3 business days after dispatch
International shipping times vary by destination
Shipping costs are calculated at checkout
Risk of loss passes to you upon delivery to the shipping address

6. Returns and Refunds

6.1 Return Policy

Standard items may be returned within 14 days of delivery
Items must be unused and in original condition
Custom or personalized items cannot be returned unless defective
Return shipping costs are the responsibility of the customer unless the item is defective

6.2 Refunds

Refunds will be processed to the original payment method
Processing time: 5-10 business days after we receive the returned item
Shipping costs are not refundable unless the item was defective

7. Intellectual Property

All content on this website is owned by Foxy Fabrications UK or used with permission
You may not reproduce, distribute, or create derivative works without written consent
Custom designs become your property once payment is complete
We retain the right to display completed work in our portfolio unless requested otherwise

8. Liability and Warranties

8.1 Product Warranties

We warrant that products will be free from defects in materials and workmanship
This warranty does not cover normal wear and tear or damage from misuse
Warranty period: 30 days from delivery date

8.2 Limitation of Liability

Our liability is limited to the purchase price of the product
We are not liable for indirect, incidental, or consequential damages
Nothing in these terms excludes liability for death, personal injury, or fraudulent misrepresentation

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms are governed by English law. Any disputes will be subject to the exclusive jurisdiction of the English courts.

12. Contact Information

If you have questions about these Terms & Conditions, please contact us:

Email: info.foxyfabrications@gmail.com
Website: https://www.foxyfabrications.co.uk